Modules
Module 3: Health Records, Forms, and Billing and Collections
Post-Test
  1. Which of the following statements best describes a health record?
    1. A record of services rendered.
    2. A record of the services the clinic provides to all patients.
    3. A record showing that potential staff have no communicable diseases.
    4. A record to document proof of insurance.
  2. Which of the following statements is false?
    1. A health record is a legal document.
    2. A legible, complete, and up-to-date health record not only facilitates treatment but is also invaluable for malpractice cases.
    3. A poorly kept health record can make even a non-meritorious malpractice claim impossible to defend.
    4. A health record can facilitate sharing costs between agencies who all utilize the same electronic service platform.
  3. What is the function of a superbill?
    1. Serves as a comprehensive statement of all services that a patient has received at the clinic.
    2. Links services provided to the information system of the patient’s other health professionals (e.g., doctors).
    3. Links services provided to the information system and the billing process on a patient-by-patient, day-by-day basis.
    4. Links services provided for each patient to relevant information about family history, disease status, or other factors that may affect patient health.
  4. Which of the following statements best describes what HIPAA requires of clinics?
    1. All health information that clinics transmit electronically must be saved in portable document format.
    2. All health information that clinics transmit electronically must be in a standard format.
    3. All clinics must provide patient health information in a format that can be accessed via personal digital assistants.
    4. All clinics must provide patient health information in a format that can be accessed via the Internet.
  5. Why do clinics need a billings and collections system?
    1. To maintain a method for collecting fees from patients who refuse to pay.
    2. To provide documentation to Medicaid and other insurance plans.
    3. To account for  income received from services rendered to patients.
    4. To provide documentation to the Internal Revenue Service.
  6. Which billing functions are clinical staff normally responsible for?
    1. Completing the superbill.
    2. Ordering office supplies.
    3. Obtaining cost estimate and ordering equipment.
    4. Billing functions associated with the services they provide.