Modules
Module 2: Human Resources
Post-Test
  1. Which of the following statements about staff use of drugs or alcohol is accurate?
    1. Clinics must provide counseling for staff found using drugs or alcohol.
    2. Staff use of drugs or alcohol within the clinic setting is usually grounds for termination.
    3. Staff use of drugs or alcohol is a personal matter and is not an appropriate topic of discussion in the clinic setting.
    4. Job applicants who are known to have abused drugs or alcohol in the past are ineligible for employment at clinics.
  2. Which of the following statements provides the most accurate information about position descriptions?
    1. Position descriptions state the required education, training, and skills associated with the position, as well as the duties associated with the position.
    2. Position descriptions for each staff member are created, with that staff member’s input, during the first month of employment.
    3. Position descriptions state the required professional certifications and licensure associated with the position.
    4. Clinics need to provide training to help staff write their position descriptions.
  3. Which of the following statements is true?
    1. Clinics who use salaried staff and contractors cannot use volunteers.
    2. Clinics may use salaried staff, contractors, volunteers, or a combination.
    3. To cut costs, most clinics rely on volunteers.
    4. Because contractors are usually less experienced than salaried staff, contractors’ hourly or daily rate is lower than that of salaried staff.
  4. Which of the following statements is true?
    1. Because of the oversupply of recent dental school graduates, most clinics have little difficulty recruiting dentists.
    2. If a safety net dental clinic cannot hire a dentist because of recruitment problems, it can hire a dental hygienist to perform the procedures a dentist would perform.
    3. If a clinic cannot hire a U.S.-trained dentist because of recruitment problems, it can hire a dentist trained outside the United States.
    4. If a competitive salary and state and federal loan repayment programs are available, this may reduce clinics’ difficulties with recruiting dentists.
  5. Which of the following statements best describes credentialing?
    1. The process whereby dentists and dental hygienists obtain credentials required to practice in public health settings.
    2. The process to determine what type of dental insurance coverage (if any) patients possess.
    3. The process of verifying that a dentist or dental hygienist has graduated from an accredited program, past history of practice, and current licensure.
    4. The process that takes place during dental or dental hygiene school following the completion of all coursework.
  6. What is the best way for clinics to retain staff?
    1. By ensuring that many of their professional and personal needs are met.
    2. By offering the highest possible salary.
    3. By offering a comprehensive benefits package.
    4. By instituting a 32-hour workweek.