2.8 Orienting New Staff
Within the first 2 days of employment, each new clinic staff member should be
given a general on-site orientation to the facility and information on the
scope, structure, and function of the clinic.
Orientation is most effective when written reference materials such
as a P&Ps manual or a staff handbook are provided. Ongoing orientation
for all staff is needed whenever policies and procedures change.
Orientation Topics
- Clinic treatment policies
- Where
to turn for information and guidance
- How
to complete forms
- Available
resource (supplies, equipment, money, contracts, laboratories,
consultation, patient referrals)
- Performance-evaluation
methods
- Timing
of performance evaluations
- Standards
of conduct and performance
- Staff
handbook contents
- Information
about the community the clinic serves
- Cross-cultural training
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