Modules
Module 1: Policies and Procedures
Post-Test
  1. Which of the following statements best describes a clinic P&Ps manual?
    1. A series of documents that describes the clinic’s day-to-day functioning and outlines its policies.
    2. A manual that lays out the public policies relevant to a clinic and the procedures in place to make sure the clinic follows these policies.
    3. A manual that provides detailed explanations of the clinical procedures provided by the clinic and the policies for deciding what type of procedures to perform on individual patients.
    4. A series of documents that outlines which P&Ps clinic staff need to be aware of in order to renew clinic funding.
  2. What is the purpose of a clinic P&Ps manual?
    1. The manual protects clinics against malpractice lawsuits.
    2. The manual helps patients understand dental procedures performed by the clinic.
    3. The manual provides potential funders with information about the clinic’s services.
    4. The manual helps ensure that the clinic operates smoothly and efficiently.
  3. Which of the following statements best describes the typical format of a P&Ps manual?
    1. Lists P&Ps in alphabetical order.
    2. Includes a table of contents listing each policy purpose, while the main body of the document contains step-by-step descriptions of each policy.
    3. Begins with the policy purpose, continues with the policy statement, and concludes with a step-by-step description of the procedures required to implement the policy.
    4. Lists P&Ps in chronological order according to the date that they were established or revised.
  4. How often should clinic P&Ps be reviewed?
    1. At least bi-annually.
    2. At least annually.
    3. At least once every 2 years.
    4. It depends on the size and scope of the clinic.
  5. Which of the following P&Ps need to be in place from the outset?
    1. The clinic’s response to malpractice lawsuits.
    2. The clinic’s organizational structure, scope of services, hiring, and financial management.
    3. The clinic’s approach to providing services for individuals with disabilities.
    4. The clinic’s protocol for addressing missed appointments.