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Key Points
- The
foundation of clinic P&Ps is the P&Ps manual—a series
of documents that describes the clinic’s day-to-day functioning
and outlines its P&Ps.
- Clinics need a standard format for all P&Ps.
A typical format begins with the policy purpose, continues with
the policy statement, and concludes with a step-by-step description
of the procedures required to implement the policy.
- At minimum, P&Ps for
the following should be in place from the time a clinic opens:
organizational structure; scope of services; hiring, including
credentialing and privileging of professional staff; financial
management; clinic insurance; appointment and walk-ins; informed
consent; infection control; hazard communications; clinic safety;
and evaluation.
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