Module 1 focuses on the planning required to launch and sustain a viable safety net dental clinic. The module discusses how to maintain a balance between serving individuals with inability to pay and inadequate insurance, and ensuring financial viability. The module also provides information about writing a business plan—a tool to present strategic and operational objectives for the organization with the goal of improving the organization’s effectiveness. The business plan may also be used to translate the clinic’s strategic plan into a short-term management- control tool.

• List three things that a clinic needs to do to achieve financial sustainability.
• Explain the purpose of a business plan.
• List several elements of a business plan.

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